The Admin Panel gives platform administrators complete control over users, permissions, security, and system configuration. Every action is logged and auditable.
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User Management
Add, edit, suspend, and delete users from a single interface. Assign roles during creation or change them later. Bulk actions let you onboard an entire dispatch team at once or suspend multiple accounts simultaneously. Reset passwords with a single click — the user receives a secure reset link via email. View each user’s last login, total sessions, and activity summary. Deactivated accounts are preserved in the system for audit purposes but cannot access any data. Re-enable suspended accounts instantly when staff return from leave.
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Role-Based Access Control
Granular permissions per role ensure that each user sees only what they need. Dispatchers manage loads but cannot touch financials. Drivers see only their own data. Recruiters access the application pipeline but not operational details. The admin defines which modules, actions, and data each role can access. Changes to role definitions take effect immediately across all users assigned to that role. Permission conflicts are flagged automatically before saving. The RBAC system is the foundation of both security and compliance on the platform.
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Full Audit Log
Every action on the platform is logged: who did it, what they did, when they did it, and from which IP address. Login attempts (successful and failed), role changes, document uploads, load modifications, user creation, password resets — everything. The audit log is immutable. Even admin users cannot modify or delete log entries. This is essential for FMCSA compliance audits, internal investigations, and insurance claims. Search and filter logs by user, action type, date range, or IP address. Export audit data to CSV for external analysis.
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System Configuration
Company profile settings, notification preferences, ELD configuration, third-party integrations, API keys, and webhook endpoints — all managed from one place. Set your company name, address, and branding that appear across the platform and on generated documents. Configure email notification templates for load assignments, compliance alerts, and settlement notifications. Manage API credentials for broker integrations, factoring companies, and accounting software. Webhook configuration lets external systems receive real-time events from the portal.
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Session Management
View all active sessions across the platform in real time. See which users are currently logged in, from which device, which browser, and which IP address. Force logout any user instantly if you suspect unauthorized access or if a device is lost or stolen. Configure automatic session timeout — the default is 30 minutes of inactivity, adjustable per role. Set IP restrictions to limit portal access to specific office networks or VPN ranges. Session data is retained in the audit log even after the session ends.
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Usage Analytics
Platform usage by user, feature adoption metrics, and login frequency — all visualized in the admin dashboard. See which dispatchers are most active, which features are underutilized, and when peak usage hours occur. Track onboarding progress for new users: have they completed their first load entry, uploaded their first document, sent their first message? Usage data helps you identify training needs, justify the platform investment, and spot users who may need additional support or who are not engaging with the system.
