1.1 VAU0 Tire Direct operates on a pickup-only basis. All tires must be collected in person at VAU0's Tampa, Florida facility. VAU0 does not offer shipping, delivery, or freight forwarding services.
1.2 The specific pickup address will be provided in the pickup confirmation email sent upon appointment scheduling. Do not attempt to visit the facility without a confirmed appointment.
1.3 Pickup is available Monday through Friday during business hours. Weekend and holiday pickups are not available unless expressly confirmed by VAU0 in writing.
2.1 Tires are available for pickup only after:
2.2 Buyers who have not paid their remaining balance in full are not eligible to schedule or complete pickup.
3.1 Appointments are required for all pickups. Walk-ins will not be accommodated under any circumstances.
3.2 Appointments must be scheduled through Buyer's account portal at vau0.com/tires/account after receiving the “Ready for Pickup” notification.
3.3 Appointments are subject to available time slots. VAU0 will endeavor to offer appointments within a reasonable timeframe following the notification.
3.4 Rescheduling. Buyers may cancel and reschedule appointments at no charge, subject to slot availability, through their account portal.
4.1 The following must be presented at the time of pickup:
4.2 VAU0 reserves the right to refuse pickup to any individual who cannot present the required documentation.
6.1 Buyer is responsible for arriving with a vehicle or transport suitable to accommodate the quantity and size of tires ordered. 295/75R22.5 commercial truck tires are heavy and require appropriate transport.
6.2 VAU0 staff may provide reasonable assistance with loading as a courtesy. However, VAU0 assumes no liability for damage to Buyer's vehicle, injuries, or property damage during loading or transport.
6.3 Once tires are loaded and Buyer departs the facility, all risk of loss or damage transfers to Buyer.
7.1 Tires not retrieved within thirty (30) calendar days of the “Ready for Pickup” notification will be subject to a daily storage fee of $5.00 per tire per day, beginning on the thirty-first (31st) day.
7.2 VAU0 will notify Buyer by email upon commencement of storage fees.
7.3 Tires not retrieved within sixty (60) calendar days of the “Ready for Pickup” notification may be deemed abandoned. VAU0 reserves the right to resell, donate, or otherwise dispose of abandoned tires without further obligation or liability to Buyer. No refund will be issued for abandoned tires.
8.1 Buyer is encouraged to inspect tires at the time of pickup prior to loading. Any claims of damage, defect, or incorrect product must be raised at pickup or within forty-eight (48) hours thereafter in accordance with the Refund Policy.
8.2 Acceptance of tires at pickup without written objection constitutes Buyer's acknowledgment that the tires are received in satisfactory condition and in conformance with the order.